Syclo Solutions for Field Service Teams
Syclo's mobile software can help you achieve your equipment performance, customer SLA and cost controls objectives by ensuring that each member of your team is spending more time working and performing services and not on paperwork or wasted travel. Leverage your sophisticated EAM/CRM system suites and work scheduling tools with a proven mobile application that gives your techs on-the-spot access to all the information they need.
Syclo SMART Mobile Work Manager for Controlling Costs by Completing More Work
Equipment Repair and Maintenance
Syclo's SMART Mobile Work Manager eliminates reliance on paper forms and allows data to flow from your EAM application to your techs via wireless connections. Even when out of coverage, your techs can access and record critical data. Typically by eliminating paperwork sessions and the need to travel back to a central office, techs can complete one or more ticket on every shift. A fifty tech field service operation can expect to complete an additional 10,000 work order annually with mobile. Gain complete visibility of your work-in-progress and adjust work loads during and across shifts.
Best Practices and Compliance Reporting
Our software will help you create a detailed, automatically generated audit trail of all activities that effect operations. Build programs to increase preventive and planned work. Use features to electronically capture all activities for your customer, government or company compliance filings. Use electronic signatures to best-in-class security, Syclo's solutions meet all federally mandated requirements.
Syclo Mobilizes Key Data Collection and Condition Monitoring Activities
Improve the speed and accuracy of routine equipment checks and readings by easily accessing rounds lists and recording observations and readings electronically. Generate a field work request in seconds. Have the accurate and timely data needed by managers to perform trending and other equipment performance analysis.
Field Inspections – Make sure every one of your filed inspections is complete, accurate and actionable and does not require a costly return visit. Syclo's electronic inspection products include enforced business rules, alerts for out-of-spec conditions and the ability to schedule follow-up work right on the spot.
Inventory Management - Manage parts, tools and inventory to reduce costs and eliminate stock-outs for essential materials either at dispatch or on your trucks. Minimize emergency orders and gain favorable terms from your suppliers with complete information on your inventory, usage trends and restocking needs.
