Syclo Solutions for Distribution

Syclo’s solutions for distribution help utilities manage large volumes of short cycle work necessary to service their infrastructure and installed customer base. Syclo’s vast experience building on our customers’ existing investments in scheduling, CIS and asset management systems offers utilities a proven way to reduce costs and streamline distribution operations.

Syclo Increases Field Productivity and Keeps Customers Happy

Available for a variety of mobile and truck-mounted devices, Syclo’s applications give field personnel instantaneous access to all facility, customer and equipment information they need to perform their work. The result: faster response times, more accurate billing and a seamless customer experience.

Syclo Mobilizes Key Activities in Distribution

Dispatch and Manage Customer Service, Construction and Maintenance Work – Effectively manage thousands of work assignments every day. Give your technicians the power to schedule follow-up work, report time for themselves and their crew, and capture all necessary work information on the spot. Monitor crews and communicate with your technicians using Syclo’s advanced web dispatcher interface.

Meter Operations – Install, remove, update and exchange meters while keeping track of current readings and meter details for every customer.

Inspections and Condition Assessment – Use electronic inspection forms, cameras and your technicians’ GPS coordinates to speed up inspections processes and ensure that each inspection is complete and accurate. Import custom forms for inspections ranging from leak surveys to vegetation management – and enable your technician to record all time and repair data for scheduled or performed work.

Vehicle Maintenance – Keep your fleet well-maintained and running smoothly. Dispatching maintenance and repair work orders to mobile devices saves your technicians much time in traveling and data entry.

Inventory Management – Manage parts, tools and inventory to reduce costs and eliminate stock-outs for essential materials. Minimize emergency orders and gain favorable terms from your suppliers with complete information on your inventory, usage trends and restocking needs.

Solutions for the Entire Value Chain

Generation
Transmission