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Systems & Software Selects Syclo’s Agentry Mobile Development Platform to Rapidly Deploy an Extension of their enQuestaTM 3e CIS Solution
Leading Customer Information System Provider Seeks to Extend Functionality to Field Service Teams and Deliver More Value to Customers
Hoffman Estates, Ill., and Colchester, VT, – April 11, 2008
A global leader in delivering mobile solutions, Syclo today announced that its Agentry Mobile Development Platform has been selected by Systems & Software, Inc, a wholly owned subsidiary of Harris Computer Systems, to create a mobile extension of its enQuesta 3e CIS solutions for utilities.
Systems & Software’s enQuesta 3e gives users the tools to operate their organization efficiently and better manage their operations. enQuesta allows users to perform business tasks quickly, ensuring superior customer service. Utilities benefit from the continual incorporation of extensive customer and industry feedback into enQuesta, including usability, functionality and performance.
Systems & Software sought a mobile product development tool that would enable its internal team to rapidly create and configure solutions they could offer to their current and future customers at low cost. They recognized that mobile technology will help organizations improve productivity by eliminating reliance on paper forms, work smarter with more data in-hand at the point of performance and capture the data needed to run enQuesta’s powerful reporting tools./p>
Syclo’s Agentry platform was selected as a basis for the mobile solution because it delivers a powerful set of benefits both for Systems & Software and the end-users. Systems & Software benefits from using Agentry’s service-oriented approach for development of applications, which allows the company’s developers to concentrate on solving business issues and modeling processes instead of writing application code. End-users benefit from the lower Total Cost of Ownership of their enQuesta mobile application and from its ability to adapt with their business needs.
"We evaluated a wide range of mobile software vendors before selecting Syclo," said Dave Decker, Executive Vice President at Systems & Software. "We chose Syclo because of their track record of delivering proven mobile products on an expandable, scalable platform. We felt that their easy-to-learn and use technology would deliver the lowest total cost of ownership as well as the fastest time to deployment."
"With their new mobile solution, Systems & Software can deliver more value to their customers with a best-in-class software solution that will allow technicians to work smarter and more efficiently," said Joe Granda, Syclo's EVP Marketing. "Syclo allows Systems & Software to rollout a product that is future-proof and will support additional mobile applications and upgrades of their enQuesta products seamlessly."
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About Systems & Software
Since 1973, Systems & Software has been a top-rated CIS provider to municipal and investor-owned (IOU) electric, water and gas utilities. With an unrivalled track record of success, the company’s web-based enQuesta software drives advanced business performance including utility billing, revenue management, service-oriented architecture (SOA), mobile workforce management, GIS integration, electronic bill presentment & payment (EBPP), automated meter integration (AMI/MDM), time-of-use (TOU) billing, asset management/work management integration, customer self-service web portal, business intelligence and reporting. enQuesta is specifically designed for utilities and is proven to increase efficiencies and revenues, as well as enhance customer service. For more information about Systems & Software, and enQuesta, please visit http://www.systemsandsoftware.net.
About Harris Computer Systems
Harris is a wholly owned subsidiary of Constellation and is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government, public power and water entities as well as school districts throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems, please visit our website at http://www.harriscomputer.com, or call 888-847-7747.
Syclo’s Agentry
Refined through a decade of development, Syclo’s Agentry is a software platform for designing, deploying and managing multiple mobile applications. Based on service-oriented architecture (SOA), Agentry dramatically lowers application development effort by using an intuitive, menu-driven development environment and eliminating the need to write code. Architected with powerful application lifecycle management capabilities, Agentry helps companies to ensure that no IT resources are needlessly expended on basic support, upgrades and changes to the application.
Hundreds of customers currently use Agentry to lower TCO, quickly develop and deploy applications and ensure that their mobile solutions are flexible and adaptable to change.
About Syclo
Syclo is a leading developer of mobile solutions that streamline workflow and maximize productivity. Building on its flagship development platform Agentry™, Syclo offers fully configurable mobile applications that run on a variety of devices and support real-time wireless or offline computing. Syclo's SMART Mobile Suite, the most widely deployed solution for enterprise asset management, includes pre-packaged and pre-integrated applications for maintenance and field service teams. Syclo and its partners utilize Agentry to design, develop and integrate customized solutions on-time and within budget. Over 800 Global 2000 corporations across industries have deployed Syclo's solutions. For more information, visit www.syclo.com, or email info@syclo.com.
Syclo and Agentry are trademarks of Syclo LLC. All other trademarks are the property of their respective holders.
Copyright © 2008 Syclo LLC. All rights reserved. 07102901-907
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