SMART Mobile Suite: Schedule

SMART Schedule, combined with the SMART Mobile Suite is ideal for organizations struggling to schedule and prioritize in order to improve service and optimize workflow. Improve customer satisfaction by ensuring on-time completion of service orders Eliminate work load bottlenecks by managing variable factors (such as location between job sites) in advance Reduce costs and maximize productivity by eliminating periods of employee inactivity or "slack time" due to poor scheduling

SMART Schedule can be combined with mobile work management solutions to gain real-time visibility of work-in-progress!

Too many planners today are still struggling with outdated scheduling tools to try to manage their mobile workforces.  Whether service technicians in the field or maintenance technicians deployed within a manufacturing facility or throughout a campus area – SMART Schedule can improve workload balancing to boost productivity and ensure work is getting completed in a timely and effective manner.

Balance Workloads Quickly & Easily
SMART Schedule helps improve planner productivity by 50% or more, with automated tools allowing them to build higher quality schedules in less time.  A Scheduling wizard automatically assigns work according to skills and skill levels, work zones, working hours, availability, holiday schedule, work order duration, travel time between work orders and more.  A visual user interface makes it easy for planners to view work status and allows the ability to balance workloads by dragging and dropping.

Boost Productivity to Improve Service Levels
Ensure high-priority service requests are met in a timely manner and in accordance with service level agreements (SLAs).  Employees are able to be more productive when schedules are optimized, excess travel time is reduced and assignments take into account each individual's skill level and more.

Reduce Overtime to Cut Costs
Planners can now actively manage and adjust schedules according to bottlenecks or new work that may take priority.  By reassigning work when a single worker falls behind in their tasks, managers can significantly reduce overtime while still ensuring more critical service is performed in a timely manner.

SMART Schedule is powered by Clicksoftware.
Working together, ClickSoftware and Syclo have created a rapidly deployable scheduling solution to the Enterprise Asset Management (EAM) marketplace. By combining the power of ClickSchedule with Syclo's mobile technology and asset maintenance domain expertise, the two companies are solving a critical problem for field service and asset maintenance organizations.