Syclo Support & Maintenance Program
Syclo Support & Maintenance Program
Syclo’s Support & Maintenance Program is an integral part of your mobile solution. As an active SMP account you maximize your mobile software investment with access to the latest technology enabling you to execute on strategies that lower operating costs and keep your employees productive.
Future-proof your Syclo Mobile Applications
The mobile solution you deploy today is the starting point for many additions and enhancements you will want tomorrow.
You get any and all enhancements to our SMART Mobile Suite applications. At Syclo, each generation of our products comes with more features, better user interfaces and more industry-specific functionality.
Support for the latest devices and peripherals is provided, but only after we run them through a battery of tests. Take advantage of the computing power and lower operating costs available from SMART phones, iPhones/iPads and the next generation of ruggedized palmtops computers and tablet PCs. Deploy GPS or any of the other thirty-plus peripherals we support. When you add, upgrade or even replace your back-end system, you’ll know your Syclo application can be adjusted to retain full functionality.
Syclo’s Agentry Analytics add-on takes solution management to a new level by integrating key hardware performance metrics with user behavior statistics to give you a real-time view into what happens with your devices and applications once they leave your office. More on managing your devices and analytics.
Technical Support
Fast and competent support is one of the main reasons Syclo’s customers choose SMP. With experienced professional services teams stationed in London and Chicago, our customers can count on quick problem resolution and utmost attention to every detail.
Customer Resources
The Syclo Customer & Partner Resource Center offers a 750+ item knowledge-base, active Forum, access to manuals and guides and technical bulletins. The site features advanced search and filter capability making locating just the right information easy and fast.
Access the customer Resource Center
Syclo Training Classes allow customers to get more value out of their mobile applications by attending our expert-led solution oriented training programs. These sessions feature a small-class format and provide hands-on training to give each student the opportunity to learn the capabilities of our SMART products and Agentry mobile platform technology.
Review current courses, dates and times at Syclo Training
