Mobile Apps for the Field Staff

Take your mobile strategy beyond wireless email and calendaring. Deploy line-of-business apps that deliver rapid, measureable value. Mobile technology rollouts are proven to Increase productivity and control costs.

The Office Maven

Mobile Apps for Office Employees

Leverage the explosion in demand for apps that extend the mobile office to managers on the go. Explore the opportunities available today.

Syclo’s SMART Mobile Suite of packaged apps and our Agentry Mobile Platform give businesses a quick way to deliver diverse mobile solutions that increase productivity, improve collaboration and make your employees happier.

The Executive

Mobile Apps for Executives

Much like ERP revolutionized decision-making a decade ago, mobile applications are ushering in a new era of possibilities. Faster networks, powerful devices and rapid integration create more ways than ever to bring actionable information to exec where and when needed.

Syclo has over 15 years of experience in creating straightforward, intuitive applications that let users access and interact with multi-system data on any device they carry.

The Consumer

Mobile Apps for Consumers

Propelled by fast networks and intuitive user interfaces, mobile phones are set to overtake PCs as the most common web access device by 2013. Syclo specializes in building and distributing cross-platform mobile applications that engage your customers, reduce your costs and make you an easier company to do business with.

The Field Warrior

Apps for Employees Apps for Consumers

Mobile Apps for Employees

Smart Mobile Suite

Syclo's SMART Mobile Suite is the most comprehensive family of prebuilt mobile apps for the enterprise on the market today. Rid your organization of mundane and outdated paper processes and empower your remote workers with the data they need to work smarter and be more productive while capturing more, timely and better quality data.

Featured Products:

• SMART Work Manager
• SMART Service Manager
• SMART Inspections
• SMART Approvals

More products from Syclo:

• SMART Auditing
• SMART Auditor
• SMART Inspections
• SMART Rounds
• SMART Schedule
• SMART Task Tracker
• SMART IT Asset Management
• SMART Mobile Sales

To Consumer Apps

SMART Work Manager

Leading companies have chosen SMART Work Manager to streamline operations and free them from paperwork. SMART Work Manager is easy to use; work orders are downloaded, completed work is accurately recorded and then transmitted right back to your backend system. This allows for managers to have better planning and scheduling.

• Gain an average of 15-45 minutes of work time per technician per shift
• Capture 100% of asset touches, parts/materials used, labor and more for every work ticket completed
• Spend more time on your company’s assets and ensure they’re running at peak performance
• Reduce overhead and administrative costs associated with paper work order management and data entry
• Preserve an e-audit trail for full regulatory compliance and fine avoidance

All Apps Next App

SMART Service Manager

SAP CRM and SMART Service Manager give you the chance to increase field service efficiency and drive margin by providing mobile, real-time information to field engineers. This application allows you to assign service orders created in SAP CRM, for engineers to access details and prepare for their visits and to debrief and confirm service orders.

• Satisfy and retain customers with immediate, first-visit resolution
• Complete service onsite by capturing travel, expenses, repair time, materials used, category of service and customer's signature
• Full views at the point of performance into service order priority, equipment installations, service history and customer entitlements from warranties, SLAs and contracts
• Ensure accuracy and timeliness of data sent back and forth between dispatch and technician
• Capture all billable services for faster collections and enable techs to up-sell while with customers

All Apps Next App

SMART Approval Manager

Mobile easily extends your organization’s enterprise systems to remote employees via their smartphone devices. Using the technology your employees are already used to and comfortable with, you’re able to securely extend workflow, approvals and requests with this always-on, fully integrated mobile product.

• No workflow interruptions or bottlenecks – enable immediate access and action regardless of employee location
• Keep managers/supervisors in the field and working for improved productivity
• No data replication – the most current data is securely transmitted between your systems and smartphones
• Use existing corporate technology and better leverage your smartphone and enterprise system investments
• Distribute tasks automatically via established workflow to save time and money in your processes

All Apps Next App

SMART Inspections

Automate and systematically capture asset, facility or service inspection data with SMART Inspections. Regardless of wireless connectivity, this SMART application marches inspectors through required field data readings and compliance assessments. Under performing or edge of failure assets are identified through ‘safe-zone’ warnings built-in to the application. Eliminate stagnant paper forms or inconsistent radio chatter with an interactive, intuitive mobile application, giving your inspectors to complete their checks smarter, faster and more accurately.

• Guarantee informed decisions by leveraging inspection history and status
• Instantly upload captured inspection data into multiple enterprise systems
• Built-in support for leading peripherals such as printers, image, GPS, barcode and more
• Easily build mobile forms and customize validation rules to meet your company’s needs
• Produce timely, accurate reports for full government and safety compliance

All Apps Next App

Mobile Apps for Consumers

Syclo specializes in building and distributing cross-platform mobile applications that engage your customers, reduce your costs and make you an easier company to do business with.

Enhance Your Brand and Build Customer Loyalty by extending your services and promotions to the mobile devices your customers are using right now.

Reduce Customer Interaction Costs, give your customers access to your existing on-line service tools.

Provide a Seamless User Experience on the devices and operating systems your customers are using today and tomorrow.

Personalized Mobile Apps for:

• Account management
• Loyalty programs
• Order tracking
• Insurance services
• Payments and purchasing
• Technical support
• Retail site driven promotions
• Outage reporting
• Service requests
• Appointment setting
• Delivery monitoring
• Customer builds for your customers

To Employee Apps

Platform

Agentry is the technology foundation for all Syclo solutions. It lets enterprises deliver a broad range of mobile applications and effectively manage the complexities of multiple data sources, networks and devices.

With Syclo's Agentry mobile platform, you finally have a single, enterprise-grade toolset to:

• Integrate with your many systems, services and databases.
• Develop and configure high-performance, intelligent applications that run on a wide range of devices.
• Control every part of your mobile solution, including connectivity, security and scalability.
• Manage your users, devices and applications.

Systems

Integrate with Any System or Database

Syclo features full support for multiple enterprise systems. This capability is critical to any organization that selects a mobile platform to mobilize multiple user groups that utilize disparate back-end systems. Our latest mobile platform is used to build applications that integrate with over 20 of the leading enterprise systems, including:

• IBM
• SAP
• Oracle
• TRIRIGA
• Ventyx
• INFOR

Partners

Syclo's far-reaching and diverse partner community is a cornerstone of our business model. It gives us the reach, scale and experience we need to serve our global enterprise client base while remaining a nimble, innovation-driven mobility company.

Contact Us

Syclo LLC World Headquarters
1721 Moon Lake Boulevard, Suite 300
Hoffman Estates, IL 60169 USA

info@syclo.com Toll-Free: +1 800.567.9256 Phone: +1 847.230.3800

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SAP to Acquire Syclo,
Extends Leadership on
Mobilizing the Enterprise

Leading Provider of Mobile Asset Management and Field Service Solutions to Boost Portfolio of Applications on the SAP® Mobile Platform, Adds Mobile Enterprise Strength for Asset-Intensive Industries and Line-of-Business Functions

SAN FRANCISCO - April 10, 2012 - In a move that will drive innovation in mobile solutions for businesses of all sizes, (SAP AG(NYSE: SAP ) today announced plans to acquire Syclo, a leading provider of enterprise mobile applications and technologies . The addition of Syclo's expertise in building and selling mobile solutions in industries such as utilities, oil & gas, life sciences and manufacturing will immediately enhance SAP mobile solutions. It will also accelerate the adoption and deployment of new mobile asset management and field service solutions on Sybase® Unwired Platform, part of the SAP ® mobile platform and the company's infrastructure for developing and managing mobile apps. The announcement was made at a press conference held this morning in San Francisco.

The move by SAP comes as businesses increasingly adopt smart devices and enterprise mobility in the workplace. Mobile phones are expected to overtake PCs as the most common Web access device worldwide by 2013, according to Gartner Inc. The acquisition is the latest step by SAP in its strategy to drive growth and innovation in core applications, analytics, enterprise mobility, cloud and database and technology.

"With this acquisition, SAP adds momentum to our already powerful mobile portfolio, advancing our vision and leadership while accelerating our mobile apps, " said Sanjay Poonen, president, Global Solutions, SAP. " Syclo brings both domain-savvy expertise and industry-leading solutions, as recognized by customers and analysts. This will drive innovation and mobility in the workplace."

Focusing exclusively on enterprise mobility solutions, Syclo has more than 600 customers in 39 countries across all major asset and mobile-intensive industries. An established SAP partner, Syclo offers mobile apps that help companies extend business systems to a wide range of mobile devices and users . Syclo's expertise and technology offers a mature set of applications that complement SAP in key mobile areas such as enterprise asset management (EAM), field services, inventory management and approvals/workflow, and represents a significant growth opportunity for SAP. Following the close of the transaction, Syclo apps will be integrated with the SAP mobile platform and SAP® Afaria® for mobile device management and security. The combination of SAP and Syclo will create a unique solution provider in the industry with market-leading mobile enterprise applications integrated with a world-class business suite.

"Syclo and SAP have cultivated a strong partnership, and today's announcement is the next step in delivering a fully-integrated mobile platform and enterprise application portfolio to both Syclo and SAP customers," said Rich Padula, CEO, Syclo. "Together, we will expand and accelerate our ability to help businesses run better through mobility."

Enterprise Apps to Unwire the Enterprise

As companies increasingly enable their employees to do more of their work on smart and "ruggedized" devices, the combination of SAP and Syclo promises businesses a growing selection of enterprise-grade mobile apps. Building on Syclo's Smart Mobile Applications Suite and SAP® Business Suite software, the combined companies will serve traditional mobile employees as well as an increasing number of employees in other roles who are embracing smart devices in the workplace. The infusion of expertise from both Syclo and its partner network to the open SAP ecosystem will increase opportunities for co-innovation, creating new solutions for customers and opportunities for partners in markets around the world.

Upon receipt of applicable regulatory approvals and satisfaction of certain other conditions, SAP will acquire 100 percent of Syclo's equity. Syclo's solutions will become part of the SAP mobile solution portfolio, and Syclo's employees will join SAP. Financial terms of the deal were not disclosed. The transaction is expected to close in the second quarter of 2012.

For more information, visit the SAP Newsroom.

About SAP

As market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 183,000 customers (includes customers from the acquisition of Sybase) to operate profitably, adapt continuously, and grow sustainably. For more information, visit www.sap.com.

About Syclo

Since 1995, Syclo has helped over 600 companies streamline workflow and improve productivity with its innovative mobile solutions and first-in-class execution expertise. Syclo delivers quick ROI by offering rapidly deployable mobile software applications built on a 100% configurable mobile technology. Syclo's SMART Mobile Suite includes prepackaged and pre-integrated applications for the fastest path to extend enterprise systems to field workforces. Syclo sets the standard for adapting to rapid change. For more information, visit www.syclo.com, or email info@syclo.com.

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Syclo is a trademark of Syclo LLC. All other trademarks are property of their respective holders.

Copyright © 2012 Syclo LLC. All rights reserved.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

© 2012 by SAP AG. All rights reserved.

SAP and the SAP logo are registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and the Sybase logo are registered trademarks of Sybase Inc. Sybase is an SAP company. Crossgate is a registered trademark of Crossgate AG in Germany and other countries. Crossgate is an SAP company.

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