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Mobile Apps Now

Mobile Spanning the Enterprise

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Mobile Apps for the Field Staff

Take your mobile strategy beyond wireless email and calendaring. Deploy line-of-business apps that deliver rapid, measureable value. Mobile technology rollouts are proven to Increase productivity and control costs.

Grow Your Revenues

Mobile technology helps you grow and protect your revenues through more effective sales efforts, impeccable quality of service and better management of your cash flow.

Built-for-purpose apps, like mobile CRM, inspections, workflow management and mobile field service, let employees spend more time on revenue-generating activities and be more efficient at what they do.

With instant access to multi-system enterprise data, your sales and service staff is always prepared to answer customer questions, take advantage of cross-sell and up-sell opportunities, and effectively troubleshoot customer issues. Mobile apps also help workers accurately capture billable services and send customer orders directly to fulfillment -- reducing cash cycles and billing mistakes.

Reduce Your Costs

Deploying mobility in areas like sales, asset management, customer support and other areas lowers your operations, supply chain and overhead costs through increased productivity and better use of resources. By enabling real-time data access and data capture in the field, Syclo customers report:

Gaining 30-45 minutes in work time per employee per day by eliminating paperwork, reducing travel and improving decision-making in the field.
Improving supply chain management through enhanced tracking and better management of inventory and production inputs
Increasing asset longevity through timely maintenance and smarter asset management programs
Reducing the costs of SLA compliance through higher responsiveness and better issue troubleshooting

Run a Smarter Business

Perhaps the most important benefit of mobility for field-based users is that it helps the enterprise capture, retain and ultimately use more data about its operations. Recording data as it happens and uploading it directly to your enterprise systems allows real-time, 360° visibility into your operations and the ability to make quick tactical decisions that enhance performance. On a strategic level, accurate and consistent data allows you to make better long-term decisions about resource allocation, maintenance programs, supplier selection and other areas of your business.

The Office Maven

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Mobile Apps for Office Employees

Leverage the explosion in demand for apps that extend the mobile office to managers on the go. Explore the opportunities available today.

Syclo’s SMART Mobile Suite of packaged apps and our Agentry Mobile Platform give businesses a quick way to deliver diverse mobile solutions that increase productivity, improve collaboration and make your employees happier.

Increase Productivity

Mobile technology increases productivity by eliminating delays and downtime from your everyday processes. Armed with purpose-built apps that are integrated with systems like procurement, expense management, timekeeping, IT ticketing and HR, your office staff no longer have to be at their desks to be connected to information and tools they need to keep work going. The results are:

Faster execution of distributed workflows like requests, approvals and sign-offs
Increased responsiveness and decision-making speed
Faster resolution of customer and internal IT issues
Improved customer satisfaction
Lower administrative costs

Improve Employee Satisfaction

Mobile apps also go a long way in helping you attract and retain today’s top talent, who use mobile technology in all other areas of their lives.

Your employees are avid multi-taskers, prefer mobile devices to all other means of consuming information, and expect their mobile applications to not just work, but give them the level of user experience that rivals the best consumer apps out there. Syclo has over 15 years of experience in building reliable, intuitive mobile software and can help you take advantage of these opportunities.

Deploy to Corporate or Employee-Owned Devices

Syclo’s advanced 4GL development toolset and cross-platform deployment capabilities fit perfectly into today’s popular “managed diversity” IT governance models.

By supporting the leading mobile platforms and providing top-notch mobile device management and analytics capabilities, Syclo lets you reach the largest mobile population without sponsoring every employee’s hardware and data services.

The Executive

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Mobile Apps for Executives

Much like ERP revolutionized decision-making a decade ago, mobile applications are ushering in a new era of possibilities. Faster networks, powerful devices and rapid integration create more ways than ever to bring actionable information to exec where and when needed.

Syclo has over 15 years of experience in creating straightforward, intuitive applications that let users access and interact with multi-system data on any device they carry.

Increase Data Usability

Business Intelligence (BI) is most useful if it can be accessed immediately and acted upon in real time. Mobile applications bridge the gap between enterprise data and decision-makers by delivering ready-for-use intelligence to the right people at the right time. This includes:

KPI dashboards
Alerts
Trending and historical information
Scorecards
Key operational and financial metrics

Mobile Platform

Syclo’s Agentry Mobile Platform further simplifies this process by letting you marry real-time data from multiple systems on the mobile device through the use of composite applications.

By integrating information from control systems, production systems, inventory, purchasing, order entry, scheduling and other data sources, Syclo can create rich, interactive mobile apps that enable on-the-fly analytics and informed decision-making.

Provide Leadership

Armed with real-time data from across the enterprise, executives are fully engaged in planning and operational decisions no matter where they are.

Providing leadership and direction that’s unhindered with delays and ambiguity, your management team can keep the whole organization aligned and focused on key initiatives, markets, customers and financial goals.

The Consumer

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Mobile Apps for Consumers

Propelled by fast networks and intuitive user interfaces, mobile phones are set to overtake PCs as the most common web access device by 2013. Syclo specializes in building and distributing cross-platform mobile applications that engage your customers, reduce your costs and make you an easier company to do business with.

Enhance Your Brand

Your customer’s SmartPhone is always with them and serves as a means of communication, a source of entertainment and a personal productivity tool all at once.

Extending your services and your brand to this highly trusted and intimate context makes your company more credible and your offerings more difficult to displace.

Store locations, hours and days
In-store discounts
Loyalty coupons
New products offerings
Sales and promotions

Reduce Interaction Costs

Mobile apps reduce your customer service costs by promoting the use of your existing online self-service tools and by letting you create new, innovative customer-facing services.

In many ways, mobile technology picks up where the Internet left off, as it gives you valuable context about the user’s location, device, identity, network information, etc.. This context helps you create personalized, intuitive tools for:

Account management
Order tracking
Claims processing
Payments and purchasing
Tech support
Appointment & delivery management

Work Across Device Types

Syclo’s native mobile apps let you achieve a rich, fluid user experience regardless of device choice. Our Agentry Mobile Platform takes full advantage of each device’s controls, screen characteristics and onboard peripherals without the need to generate and maintain separate sets of code for each operating system.

You can even deliver your apps via the device's browser, using technologies like HTML5, to achieve a faster time to market and support a virtually unlimited variety of smart phones.

The Field Warrior

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Apps for Employees Apps for Consumers

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Mobile Apps for Employees

Smart Mobile Suite

Syclo's SMART Mobile Suite is the most comprehensive family of prebuilt mobile apps for the enterprise on the market today. Rid your organization of mundane and outdated paper processes and empower your remote workers with the data they need to work smarter and be more productive while capturing more, timely and better quality data.

SMART Work Manager

Leading companies have chosen SMART Work Manager to streamline operations and free them from paperwork. SMART Work Manager is easy to use; work orders are downloaded, completed work is accurately recorded and then transmitted right back to your backend system. This allows for managers to have better planning and scheduling.

Gain an average of 15-45 minutes of work time per technician per shift
Capture 100% of asset touches, parts/materials used, labor and more for every work ticket completed
Spend more time on your company’s assets and ensure they’re running at peak performance
Reduce overhead and administrative costs associated with paper work order management and data entry
Preserve an e-audit trail for full regulatory compliance and fine avoidance

All Apps Next App

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SMART Service Manager

SAP CRM and SMART Service Manager give you the chance to increase field service efficiency and drive margin by providing mobile, real-time information to field engineers. This application allows you to assign service orders created in SAP CRM, for engineers to access details and prepare for their visits and to debrief and confirm service orders.

Satisfy and retain customers with immediate, first-visit resolution
Complete service onsite by capturing travel, expenses, repair time, materials used, category of service and customer's signature
Full views at the point of performance into service order priority, equipment installations, service history and customer entitlements from warranties, SLAs and contracts
Ensure accuracy and timeliness of data sent back and forth between dispatch and technician
Capture all billable services for faster collections and enable techs to up-sell while with customers

All Apps Next App

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SMART Approval Manager

Mobile easily extends your organization’s enterprise systems to remote employees via their smartphone devices. Using the technology your employees are already used to and comfortable with, you’re able to securely extend workflow, approvals and requests with this always-on, fully integrated mobile product.

No workflow interruptions or bottlenecks – enable immediate access and action regardless of employee location
Keep managers/supervisors in the field and working for improved productivity
No data replication – the most current data is securely transmitted between your systems and smartphones
Use existing corporate technology and better leverage your smartphone and enterprise system investments
Distribute tasks automatically via established workflow to save time and money in your processes

All Apps Next App

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SMART Inspections

Automate and systematically capture asset, facility or service inspection data with SMART Inspections. Regardless of wireless connectivity, this SMART application marches inspectors through required field data readings and compliance assessments. Under performing or edge of failure assets are identified through ‘safe-zone’ warnings built-in to the application. Eliminate stagnant paper forms or inconsistent radio chatter with an interactive, intuitive mobile application, giving your inspectors to complete their checks smarter, faster and more accurately.

Guarantee informed decisions by leveraging inspection history and status
Instantly upload captured inspection data into multiple enterprise systems
Built-in support for leading peripherals such as printers, image, GPS, barcode and more
Easily build mobile forms and customize validation rules to meet your company’s needs
Produce timely, accurate reports for full government and safety compliance

All Apps Next App

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Mobile Apps for Consumers

Syclo specializes in building and distributing cross-platform mobile applications that engage your customers, reduce your costs and make you an easier company to do business with.

Enhance Your Brand and Build Customer Loyalty by extending your services and promotions to the mobile devices your customers are using right now.

Reduce Customer Interaction Costs, give your customers access to your existing on-line service tools.

Provide a Seamless User Experience on the devices and operating systems your customers are using today and tomorrow.

Personalized Mobile Apps for:

Account management
Loyalty programs
Order tracking
Insurance services
Payments and purchasing
Technical support
Retail site driven promotions
Outage reporting
Service requests
Appointment setting
Delivery monitoring
Customer builds for your customers

To Employee Apps

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Platform

Agentry is the technology foundation for all Syclo solutions. It lets enterprises deliver a broad range of mobile applications and effectively manage the complexities of multiple data sources, networks and devices.

With Syclo's Agentry mobile platform, you finally have a single, enterprise-grade toolset to:

Integrate with your many systems, services and databases.
Develop and configure high-performance, intelligent applications that run on a wide range of devices.
Control every part of your mobile solution, including connectivity, security and scalability.
Manage your users, devices and applications.

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Tailored Mobile Solutions for Industry Leaders

Increase productivity, work smarter and have the data you need to streamline operations, control costs, increase sales and better serve your customers.

With hundreds of customers across industries, Syclo has the experience it takes to make mobility work. We know how to move critical data in real time, we know how your employees interact with mobile devices, and we have a proven system for modeling your mobile applications around your unique business needs.

Delivering mobile apps for:

Utilities
Oil & Gas
Life Sciences
EAM Asset Management
CRM Field Service
Facilities Management
Government
Manufacturing
Transportation
Water/Wastewater

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Integrate with Any System or Database

Syclo features full support for multiple enterprise systems. This capability is critical to any organization that selects a mobile platform to mobilize multiple user groups that utilize disparate back-end systems. Our latest mobile platform is used to build applications that integrate with over 20 of the leading enterprise systems, including:

IBM
SAP
Oracle
TRIRIGA
Ventyx
INFOR

Partners

Syclo's far-reaching and diverse partner community is a cornerstone of our business model. It gives us the reach, scale and experience we need to serve our global enterprise client base while remaining a nimble, innovation-driven mobility company.